Savings Through Service: Maintenance That Pays for Itself
Every repair avoided, every system optimized—that’s money back in your budget. SSI Services helps restaurants, schools, and commercial facilities cut costs with smart service agreements, preventive maintenance, and exclusive equipment programs designed to deliver real returns.
Your Partner in Reliable Equipment Service
Your go-to partner for protecting both hot and cold-side equipment. With specialized programs like The Sparks Program for cooking equipment and Gold & Silver Service Agreements for refrigeration, we help your business run cleaner, colder, and more efficiently—day in and day out.
Why the Sparks Program Works
The Sparks Program is more than basic upkeep—it’s strategic protection for your cookline. It includes:
- Lower maintenance costs
- No after-hours upcharges
- Labor discounts
- Safety & gas pressure inspections
Our expert techs help minimize downtime, extend the life of your fryers, ovens, and grills, and keep your kitchen safe and compliant.
Cold-Side Service Agreements That Pay Off
Cold-side equipment like walk-in coolers, freezers, HVAC units, and ice machines needs regular preventive care. Our tiered Gold and Silver Agreements help prevent:
- Clogged drains
- Dirty coils
- Emergency breakdowns
- Compressor failure
- Thermostat malfunctions
With SSI’s cold-side service plans, you’ll boost performance, reduce repairs, and avoid costly downtime.
Why Proactive Maintenance Matters
Did you know 75% of service calls come from lack of routine maintenance? Investing in a structured service plan—hot or cold—means fewer breakdowns, lower costs, and greater peace of mind.
Tailored Plans. Proven Results.
We don’t believe in one-size-fits-all maintenance. Whether you run a restaurant, medical facility, or campus kitchen, we build a plan that fits your equipment, usage, and budget. With proper care, most systems last 2–3 years longer—saving you thousands over time.
Lower Costs. Fewer Breakdowns. Smarter Cooking Equipment Care.
The Sparks Program is more than a maintenance plan—it’s your kitchen’s insurance policy. Designed specifically for cooking equipment, it covers everything from gas pressure checks to safety inspections, helping you avoid surprise breakdowns and after-hours charges. Restaurants on Sparks see fewer emergencies, better equipment performance, and real savings over time.
Keep It Cool, Clean, and Cost-Effective.
Cold-side equipment like walk-ins, ice machines, and HVAC systems demand consistent care to run efficiently and avoid costly breakdowns. Our tiered Gold and Silver Agreements are designed to do just that—prevent emergencies, extend lifespan, and lower your total cost of ownership.
Not Just Service—Partnership
Most of our agreement clients stay with SSI year after year. Why? Because we don’t just fix what’s broken—we help prevent what’s next. From real savings to faster service and fewer surprises, it’s a partnership built on trust, not just transactions.
4 Reasons Why SSI Works for You
We Guarantee up to 15% Savings
SSI does not charge overtime to our maintenance agreement clients.
SSI provides a thorough preventative maintenance program that will prevent costly expenses. We are so confident in our maintenance program that we will not bill you for any maintenance related issues between your quarterly maintenance services.
Unique scheduling saves you money. We know of no other company who employs our unique scheduling process that splits our technicians work schedule across all seven days of the week. This prevents unnecessary labor costs thereby increasing savings which are passed on to our customers.
Complete One Stop Service
Our team of technicians is able to service all of your Air Conditioning, Refrigeration, Electrical and Commercial Kitchen (cooking) equipment. We guarantee the quality of all of our services to the highest standards to minimize downtime for your business.
Up Front Estimates
Our technicians are able to provide you with an equipment's services history as well as an up-front estimate after the diagnoses of the equipment. This allows you to know the service history and cost before completing a final repair.
Done Right - Done Now
SSI will answer your call 24/7.
24 Hours Emergency Service.
Same-Day Service and Rapid Response
FAQs
Yes, but there are ways around it. The following NEVER pay overtime:
- Maintenance Contract customers
- Multiple location customers
- Our typical response time for capital equipment that is down and not running is less than 3hrs.
- For non-emergency calls we are typically out same day for calls before 2pm. Otherwise, we will be out first thing the next morning.
Billing can be Net 30 or COD with check, credit card, or cash. Everything is paperless. Our technicians will give you an onsite quote which you can approve immediately. It can/will also be emailed to you for approval as well. COD customers pay at time of service and an invoice is emailed. Net 30 customers will receive an invoice via email within 1 week.
If you are not happy then we are not happy. That being said, nobody is perfect, therefore you have a dedicated account manager to make sure you are 100% satisfied when it’s all said and done.
Tell us! Tell everyone! Written testimonials are an amazing way to share with the whole company your satisfaction since more people than you realize were a part of making it happen.