Careers

 

Our Culture

SSI Services' culture includes an attitude and environment that cultivates collaboration, productivity, and satisfaction among its employees. The company principles reflect the organization's strong values, vision, and goals while fostering a positive and productive work environment. With great pay, benefits, and upward mobility, your long-term success is our long-term success.

Tampa

Service Technician

Position Summary: We are seeking a team player with Commercial HVAC, refrigeration and commercial appliance experience. Successful candidates must work well with others, practice their skills daily and always seeks self-improvement. This role requires a combination of technical proficiency, customer service, and a commitment to safety and quality.

Key Responsibilities:

  • Install, troubleshoot, and repair commercial equipment, including but not limited to commercial air conditioning, refrigeration, and cooking equipment.
  • Conduct regular maintenance checks and system inspections to ensure optimal operating efficiency and safety.
  • Diagnose and repair system malfunctions using a variety of testing equipment and tools.
  • Provide excellent customer service, including explaining maintenance and repair options to clients.
  • Comply with all safety policies, procedures, and regulatory requirements.
  • Keep accurate records of services performed, inventory accuracy, and hours used for billing.

Requirements:

  • High school diploma or equivalent, HVAC/R education (certification or degree), and CFESA certifications are a plus.
  • Minimum of 3 years’ experience as an HVAC/Refrigeration Technician.
  • Strong understanding of HVAC and refrigeration systems, including installation, maintenance, and repair.
  • EPA Section 608 Technician Certification required.
  • Excellent problem-solving and customer service skills.
  • Ability to work in various weather conditions, climb ladders, and lift heavy items.
  • Valid driver’s license with clean driving record, and clear criminal history.

What We Offer:

We offer a top salary and benefits package, including health insurance, retirement plans with company match, flexible schedule, training programs, paid vacations and holidays, and opportunities for additional training, development, and certifications. We strive to create a supportive and dynamic work environment where you can take pride in making a difference.

Dispatcher

Position Summary: We are looking for a motivated and detail-oriented Dispatcher to join the SSI Services team. The ideal candidate will be responsible for scheduling and dispatching our team of service technicians to meet our client's needs promptly. This position plays a crucial role in ensuring operational efficiency and customer satisfaction.

Key Responsibilities:

  • Coordinate and dispatch service technicians based on service requests and priorities.
  • Monitor technicians' locations and utilization to optimize service.
  • Maintain clear and effective communication with team members and clients to ensure timely and accurate service.
  • Update and manage the dispatch system with real-time information.
  • Handle emergency dispatching as needed, adjusting schedules and resources to meet unexpected demands.

Requirements:

  • High school diploma or equivalent; further education or certification in logistics is a plus.
  • Proven experience as a dispatcher in HVAC is preferred, but not required.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and adapt to changing scenarios.
  • Proficiency in dispatch software and general computer literacy.

What We Offer:

  • Competitive salary and benefits package.
  • Paid vacations and holidays.
  • Opportunity to work in a dynamic, fast-paced environment.
  • Career growth opportunities within the company.
  • A supportive team and management dedicated to professional development and success.
Inventory Clerk

Position Summary: SSI Services is seeking an efficient and detail-oriented Inventory Clerk to manage and maintain our inventory levels accurately. The ideal candidate will play a crucial role in ensuring the integrity of our stock through monitoring, reporting, and updating inventory data. This position requires a high level of accuracy, strong organizational skills, and the ability to work under minimal supervision.

Key Responsibilities:

  • Conduct regular inventory audits and keep detailed records of inventory operations, ensuring accuracy and integrity in the database.
  • Accurately input and update inventory data into the company's database system.
  • Monitor and report discrepancies or issues with inventory levels to management in a timely manner.
  • Assist in the development of inventory management procedures and best practices.
  • Coordinate with other departments to ensure inventory needs are met and to facilitate the efficient flow of goods in and out of the inventory.
  • Support the dispatch team by providing accurate inventory information for scheduling jobs.

Requirements:

  • Proven experience with iinventory or in a similar role.
  • Proficiency in database management and inventory software.
  • Excellent numerical and analytical skills.
  • Strong organizational and time-management abilities.
  • High school diploma or equivalent, as well as further education or certification in supply chain management, is a plus.
  • Ability to lift and move inventory items as needed.

What We Offer:

  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid vacations and holidays.
  • A supportive team environment.
  • Career advancement opportunities within the company.
Administrative Assistant

Position Summary: SSI Services is seeking a highly organized, detail-oriented Administrative Assistant to support our daily office operations. This role is central to ensuring the smooth running of our dispatch and sales Departments, providing support for our staff, and offering exceptional service to our clients. The successful candidate will be responsible for answering incoming calls, managing email correspondence, and performing various administrative tasks to support our team.

Key Responsibilities:

  • Answer, screen, and forward incoming phone calls while providing basic information when needed.
  • Welcome and direct visitors to the appropriate person and office.
  • Maintain a clean and efficient reception area and office environment.
  • Manage email correspondence and respond to inquiries in a timely and professional manner.
  • Accurately input customer data into the company's database system.
  • Assist in the preparation of regularly scheduled reports.
  • Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

Requirements:

  • Proven experience as an Administrative Assistant, Receptionist, or similar administrative role.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multitask.
  • High school degree, as well as additional qualifications as an administrative assistant or secretary, is a plus.

What We Offer:

  • Competitive compensation package.
  • Paid vacations and holidays.
  • Opportunities for advancement and professional growth within the company.
  • A supportive team environment.
  • Comprehensive training to support your success in the role.
Bookkeeper

Position Summary: SSI Services is on the lookout for a meticulous and committed Bookkeeper to join our team. This role involves billing, collections, inventory valuations, and payables. A successful candidate will have a keen eye for detail, experience with bookkeeping software, and a knack for managing multiple financial tasks efficiently.

Key Responsibilities:

  • Record day-to-day financial transactions and complete the posting process.
  • Monitor financial transactions and reports.
  • Process accounts receivable and payable in a timely manner.

Requirements:

  • Proven bookkeeping experience.
  • Solid understanding of basic bookkeeping and accounting payable/receivable principles.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Data entry skills along with a knack for numbers.
  • Hands-on experience with spreadsheets and proprietary software.
  • Proficiency in English and in MS Office.
  • High degree of accuracy and attention to detail.
  • BS degree in Finance, Accounting, or Business Administration is a plus.

What We Offer:

  • Competitive compensation package.
  • Benefits include health, dental, and vision insurance.
  • Paid vacations and holidays.
  • A positive and collaborative work environment.
  • Opportunities for professional development and growth.

Orlando

Service Technician

Position Summary: We are seeking a team player with Commercial HVAC, refrigeration and commercial appliance experience. Successful candidates must work well with others, practice their skills daily and always seeks self-improvement. This role requires a combination of technical proficiency, customer service, and a commitment to safety and quality.

Key Responsibilities:

  • Install, troubleshoot, and repair commercial equipment, including but not limited to commercial air conditioning, refrigeration, and cooking equipment.
  • Conduct regular maintenance checks and system inspections to ensure optimal operating efficiency and safety.
  • Diagnose and repair system malfunctions using a variety of testing equipment and tools.
  • Provide excellent customer service, including explaining maintenance and repair options to clients.
  • Comply with all safety policies, procedures, and regulatory requirements.
  • Keep accurate records of services performed, inventory accuracy, and hours used for billing.

Requirements:

  • High school diploma or equivalent, HVAC/R education (certification or degree), and CFESA certifications are a plus.
  • Minimum of 3 years’ experience as an HVAC/Refrigeration Technician.
  • Strong understanding of HVAC and refrigeration systems, including installation, maintenance, and repair.
  • EPA Section 608 Technician Certification required.
  • Excellent problem-solving and customer service skills.
  • Ability to work in various weather conditions, climb ladders, and lift heavy items.
  • Valid driver’s license with clean driving record, and clear criminal history.

What We Offer:

We offer a top salary and benefits package, including health insurance, retirement plans with company match, flexible schedule, training programs, paid vacations and holidays, and opportunities for additional training, development, and certifications. We strive to create a supportive and dynamic work environment where you can take pride in making a difference.

Dispatcher

Position Summary: We are looking for a motivated and detail-oriented Dispatcher to join the SSI Services team. The ideal candidate will be responsible for scheduling and dispatching our team of service technicians to meet our client's needs promptly. This position plays a crucial role in ensuring operational efficiency and customer satisfaction.

Key Responsibilities:

  • Coordinate and dispatch service technicians based on service requests and priorities.
  • Monitor technicians' locations and utilization to optimize service.
  • Maintain clear and effective communication with team members and clients to ensure timely and accurate service.
  • Update and manage the dispatch system with real-time information.
  • Handle emergency dispatching as needed, adjusting schedules and resources to meet unexpected demands.

Requirements:

  • High school diploma or equivalent; further education or certification in logistics is a plus.
  • Proven experience as a dispatcher in HVAC is preferred, but not required.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and adapt to changing scenarios.
  • Proficiency in dispatch software and general computer literacy.

What We Offer:

  • Competitive salary and benefits package.
  • Paid vacations and holidays.
  • Opportunity to work in a dynamic, fast-paced environment.
  • Career growth opportunities within the company.
  • A supportive team and management dedicated to professional development and success.
Inventory Clerk

Position Summary: SSI Services is seeking an efficient and detail-oriented Inventory Clerk to manage and maintain our inventory levels accurately. The ideal candidate will play a crucial role in ensuring the integrity of our stock through monitoring, reporting, and updating inventory data. This position requires a high level of accuracy, strong organizational skills, and the ability to work under minimal supervision.

Key Responsibilities:

  • Conduct regular inventory audits and keep detailed records of inventory operations, ensuring accuracy and integrity in the database.
  • Accurately input and update inventory data into the company's database system.
  • Monitor and report discrepancies or issues with inventory levels to management in a timely manner.
  • Assist in the development of inventory management procedures and best practices.
  • Coordinate with other departments to ensure inventory needs are met and to facilitate the efficient flow of goods in and out of the inventory.
  • Support the dispatch team by providing accurate inventory information for scheduling jobs.

Requirements:

  • Proven experience with iinventory or in a similar role.
  • Proficiency in database management and inventory software.
  • Excellent numerical and analytical skills.
  • Strong organizational and time-management abilities.
  • High school diploma or equivalent, as well as further education or certification in supply chain management, is a plus.
  • Ability to lift and move inventory items as needed.

What We Offer:

  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid vacations and holidays.
  • A supportive team environment.
  • Career advancement opportunities within the company.
Administrative Assistant

Position Summary: SSI Services is seeking a highly organized, detail-oriented Administrative Assistant to support our daily office operations. This role is central to ensuring the smooth running of our dispatch and sales Departments, providing support for our staff, and offering exceptional service to our clients. The successful candidate will be responsible for answering incoming calls, managing email correspondence, and performing various administrative tasks to support our team.

Key Responsibilities:

  • Answer, screen, and forward incoming phone calls while providing basic information when needed.
  • Welcome and direct visitors to the appropriate person and office.
  • Maintain a clean and efficient reception area and office environment.
  • Manage email correspondence and respond to inquiries in a timely and professional manner.
  • Accurately input customer data into the company's database system.
  • Assist in the preparation of regularly scheduled reports.
  • Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

Requirements:

  • Proven experience as an Administrative Assistant, Receptionist, or similar administrative role.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multitask.
  • High school degree, as well as additional qualifications as an administrative assistant or secretary, is a plus.

What We Offer:

  • Competitive compensation package.
  • Paid vacations and holidays.
  • Opportunities for advancement and professional growth within the company.
  • A supportive team environment.
  • Comprehensive training to support your success in the role.

Jacksonville

Service Technician

Position Summary: We are seeking a team player with Commercial HVAC, refrigeration and commercial appliance experience. Successful candidates must work well with others, practice their skills daily and always seeks self-improvement. This role requires a combination of technical proficiency, customer service, and a commitment to safety and quality.

Key Responsibilities:

  • Install, troubleshoot, and repair commercial equipment, including but not limited to commercial air conditioning, refrigeration, and cooking equipment.
  • Conduct regular maintenance checks and system inspections to ensure optimal operating efficiency and safety.
  • Diagnose and repair system malfunctions using a variety of testing equipment and tools.
  • Provide excellent customer service, including explaining maintenance and repair options to clients.
  • Comply with all safety policies, procedures, and regulatory requirements.
  • Keep accurate records of services performed, inventory accuracy, and hours used for billing.

Requirements:

  • High school diploma or equivalent, HVAC/R education (certification or degree), and CFESA certifications are a plus.
  • Minimum of 3 years’ experience as an HVAC/Refrigeration Technician.
  • Strong understanding of HVAC and refrigeration systems, including installation, maintenance, and repair.
  • EPA Section 608 Technician Certification required.
  • Excellent problem-solving and customer service skills.
  • Ability to work in various weather conditions, climb ladders, and lift heavy items.
  • Valid driver’s license with clean driving record, and clear criminal history.

What We Offer:

We offer a top salary and benefits package, including health insurance, retirement plans with company match, flexible schedule, training programs, paid vacations and holidays, and opportunities for additional training, development, and certifications. We strive to create a supportive and dynamic work environment where you can take pride in making a difference.

Dispatcher

Position Summary: We are looking for a motivated and detail-oriented Dispatcher to join the SSI Services team. The ideal candidate will be responsible for scheduling and dispatching our team of service technicians to meet our client's needs promptly. This position plays a crucial role in ensuring operational efficiency and customer satisfaction.

Key Responsibilities:

  • Coordinate and dispatch service technicians based on service requests and priorities.
  • Monitor technicians' locations and utilization to optimize service.
  • Maintain clear and effective communication with team members and clients to ensure timely and accurate service.
  • Update and manage the dispatch system with real-time information.
  • Handle emergency dispatching as needed, adjusting schedules and resources to meet unexpected demands.

Requirements:

  • High school diploma or equivalent; further education or certification in logistics is a plus.
  • Proven experience as a dispatcher in HVAC is preferred, but not required.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and adapt to changing scenarios.
  • Proficiency in dispatch software and general computer literacy.

What We Offer:

  • Competitive salary and benefits package.
  • Paid vacations and holidays.
  • Opportunity to work in a dynamic, fast-paced environment.
  • Career growth opportunities within the company.
  • A supportive team and management dedicated to professional development and success.
Inventory Clerk

Position Summary: SSI Services is seeking an efficient and detail-oriented Inventory Clerk to manage and maintain our inventory levels accurately. The ideal candidate will play a crucial role in ensuring the integrity of our stock through monitoring, reporting, and updating inventory data. This position requires a high level of accuracy, strong organizational skills, and the ability to work under minimal supervision.

Key Responsibilities:

  • Conduct regular inventory audits and keep detailed records of inventory operations, ensuring accuracy and integrity in the database.
  • Accurately input and update inventory data into the company's database system.
  • Monitor and report discrepancies or issues with inventory levels to management in a timely manner.
  • Assist in the development of inventory management procedures and best practices.
  • Coordinate with other departments to ensure inventory needs are met and to facilitate the efficient flow of goods in and out of the inventory.
  • Support the dispatch team by providing accurate inventory information for scheduling jobs.

Requirements:

  • Proven experience with iinventory or in a similar role.
  • Proficiency in database management and inventory software.
  • Excellent numerical and analytical skills.
  • Strong organizational and time-management abilities.
  • High school diploma or equivalent, as well as further education or certification in supply chain management, is a plus.
  • Ability to lift and move inventory items as needed.

What We Offer:

  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid vacations and holidays.
  • A supportive team environment.
  • Career advancement opportunities within the company.
Administrative Assistant

Position Summary: SSI Services is seeking a highly organized, detail-oriented Administrative Assistant to support our daily office operations. This role is central to ensuring the smooth running of our dispatch and sales Departments, providing support for our staff, and offering exceptional service to our clients. The successful candidate will be responsible for answering incoming calls, managing email correspondence, and performing various administrative tasks to support our team.

Key Responsibilities:

  • Answer, screen, and forward incoming phone calls while providing basic information when needed.
  • Welcome and direct visitors to the appropriate person and office.
  • Maintain a clean and efficient reception area and office environment.
  • Manage email correspondence and respond to inquiries in a timely and professional manner.
  • Accurately input customer data into the company's database system.
  • Assist in the preparation of regularly scheduled reports.
  • Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

Requirements:

  • Proven experience as an Administrative Assistant, Receptionist, or similar administrative role.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multitask.
  • High school degree, as well as additional qualifications as an administrative assistant or secretary, is a plus.

What We Offer:

  • Competitive compensation package.
  • Paid vacations and holidays.
  • Opportunities for advancement and professional growth within the company.
  • A supportive team environment.
  • Comprehensive training to support your success in the role.
Join Our Family
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Top Pay & Benefits


We’ve done a lot of research to ensure we are always paying technicians above what the market suggests. With benefits like 401K matching, paid healthcare, and paid vacations, our technicians are sure to find a place worthy to call home for a long period of time.

From the Owner


“As a former technician myself I know how to properly treat my techs and never forget that our success directly depends on them as the lynchpin that holds everything together”

- John Seppy

Our Family

Are you interested in joining a great company family? SSI has some of the highest-paid techs in the state. But that’s only half the battle. If you don’t love what you do, the money can only keep you here for so long. We are always looking for our next amazing tech, but you have to be looking to join a team.